Privacy Policy of 980kr

980kr ("we," "us," "our," or "the Platform") operates the online casino and sports betting services available at https://980kr.net and any associated mobile or desktop interfaces. This Privacy Policy governs the collection, use, storage, and disclosure of personal data relating to all registered members, visitors, and users of the 980kr platform.

980kr is an internationally licensed online gaming platform serving players across Pakistan, with a dedicated community of members in Karachi, Lahore, Islamabad, Faisalabad, and beyond. We are committed to operating transparently and responsibly in all aspects of data handling, consistent with internationally recognised data protection standards.

For any privacy-related queries, concerns, or formal requests, you may contact the 980kr Data Protection team directly at [email protected] with the subject line "Privacy Request."

980kr collects personal data across several categories, depending on your level of engagement with the platform. The table below outlines the primary categories of data we collect and typical examples within each category:

980kr collects personal data through the following primary methods:

• Direct Submission: Data you actively provide during account registration, KYC verification, deposit or withdrawal requests, support ticket submissions, or promotional opt-in forms.
• Automated Technologies: Data collected automatically when you access the 980kr platform, including cookies, web beacons, server logs, and device fingerprinting technologies. This data helps us maintain platform security, personalise your experience, and analyse aggregate usage trends.
• Third-Party Sources: Data received from identity verification and KYC service providers engaged by 980kr to confirm member identities in compliance with AML regulations. We may also receive fraud risk signals from payment processors such as JazzCash and EasyPaisa during transaction screening.
• Publicly Available Sources: In limited fraud-prevention or AML-compliance circumstances, 980kr may reference publicly available records to verify identity information or identify politically exposed persons (PEPs) and sanction-listed individuals.

980kr uses your personal data for the following specific purposes:

• Account Creation & Management: To register your 980kr account, verify your identity, and maintain your member profile throughout the duration of your membership.
• Service Delivery: To provide you with access to casino games, sports betting markets, live PSL cricket betting, promotional bonuses, and PKR transaction services via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank.
• KYC & AML Compliance: To satisfy our obligations under anti-money laundering regulations, including identity verification, source-of-funds checks, and ongoing transaction monitoring for suspicious activity.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, multi-accounting, chargebacks, and other abusive behaviours that could harm the platform or other members.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and improve the quality of our support services based on interaction history.
• Responsible Gaming: To monitor usage patterns for indicators of problem gambling behaviour, administer self-exclusion requests, and enforce deposit and loss limits set by members.
• Marketing Communications: To send you promotional emails, bonus notifications, and platform updates where you have opted in to receive such communications. You may unsubscribe at any time.
• Platform Improvement: To analyse aggregate, anonymised usage data that helps us improve game offerings, interface design, and overall platform performance for all members.
• Legal Compliance: To meet our obligations under applicable laws, respond to regulatory enquiries, and cooperate with law enforcement where legally compelled.

980kr does not use your personal data for any automated decision-making process that produces legally significant or similarly significant effects on you without human review, except where required by law.

980kr processes your personal data only where a valid legal basis exists. The applicable legal bases used by 980kr are as follows:

• Contractual Necessity: Processing that is necessary to perform the contract between you and 980kr — i.e., to provide the gaming and betting services you have registered for, including account management, transaction processing, and game access.
• Legal Obligation: Processing required to comply with applicable laws, including KYC and AML regulations, age verification obligations, data retention requirements under financial regulations, and cooperation with law enforcement authorities.
• Legitimate Interests: Processing conducted on the basis of 980kr's legitimate business interests, such as fraud prevention, platform security, responsible gaming monitoring, and general business analytics — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing of your data for marketing communications and non-essential cookies is based on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

980kr does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Data sharing is limited to the following categories of recipients, and only to the extent necessary for the stated purpose:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the minimum data required to authenticate and process your deposit and withdrawal transactions. These processors operate under their own privacy policies and contractual data processing agreements with 980kr.
• KYC & Identity Verification Providers: Third-party identity verification services engaged by 980kr receive your identity documents and personal data solely for the purpose of completing the KYC verification process required under AML regulations.
• Fraud Prevention Services: Specialist fraud screening and risk management providers may receive technical identifiers (such as IP addresses and device fingerprints) to assess transaction risk. No financial account details are shared beyond what payment processors require.
• Regulatory & Law Enforcement Authorities: 980kr will disclose personal data to competent regulatory bodies, financial intelligence units, or law enforcement agencies where legally obligated to do so, or where such disclosure is necessary to protect the rights, safety, or property of 980kr, its members, or the public.
• Platform Infrastructure Providers: Cloud hosting, database management, and cybersecurity service providers who process data on behalf of 980kr under strict contractual data processing agreements that prohibit any independent use of the data.

980kr uses cookies and similar tracking technologies to ensure the platform functions correctly, improve the user experience, and — where you have consented — deliver personalised content and promotional communications. The categories of cookies used by 980kr are as follows:

• Strictly Necessary Cookies: Required for core platform functionality, including maintaining your login session, processing transactions, and applying security protections. These cookies cannot be disabled without affecting platform performance. No consent is required for strictly necessary cookies.
• Performance & Analytics Cookies: Collect anonymised data about how members navigate and interact with the 980kr platform — pages visited, session duration, error events. This data is used to optimise platform performance and is never used to identify individual users.
• Functional Cookies: Remember your preferences, such as your chosen language, preferred payment method, and responsible gaming settings, so that you do not need to re-configure these on each visit.
• Marketing Cookies: Used to deliver relevant promotional content and track the effectiveness of 980kr marketing campaigns. These cookies are only placed where you have given explicit consent and may be withdrawn via your account settings at any time.

You may manage your cookie preferences at any time by accessing the Cookie Settings panel available in your 980kr account dashboard, or through your browser's native cookie management tools. Note that disabling certain cookies may affect your experience on the platform.

980kr takes the security of your personal and financial data extremely seriously. We implement a comprehensive set of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 980kr platform servers.
• AES-256 encryption at rest for all sensitive stored data, including identity documents and financial records.
• Multi-factor authentication requirements for all 980kr administrative access to member data.
• Regular third-party penetration testing and vulnerability assessments of platform infrastructure.
• Role-based access controls ensuring that staff members only access the minimum personal data necessary for their job function.
• Automated real-time monitoring for anomalous account activity and potential data breach indicators.

While 980kr employs robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own 980kr account credentials. Never share your password with anyone — including individuals claiming to be 980kr staff. Our team will never ask for your password via email, chat, or phone.

980kr retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. The following general retention principles apply:

• Active Account Data: Retained throughout the duration of your active membership with 980kr.
• Transaction & Financial Records: Retained for a minimum of 5 years following the date of the transaction, in compliance with AML record-keeping obligations.
• KYC Verification Documents: Retained for a minimum of 5 years following the closure or termination of your 980kr account, as required by financial crime prevention regulations.
• Support Communications: Retained for 2 years following the resolution of the relevant support interaction, to enable quality assurance reviews and dispute resolution.
• Marketing Data: Retained only while you maintain an active opt-in to 980kr marketing communications. Upon unsubscription or withdrawal of consent, marketing preferences and associated data are updated within 10 business days.
• Technical / Log Data: Retained for up to 12 months for security and fraud prevention analysis, then automatically deleted or anonymised.

Upon expiry of the applicable retention period, your personal data will be securely deleted or rendered permanently anonymous in a manner that prevents reconstruction of your identity. Where deletion is not immediately possible due to ongoing legal proceedings or regulatory investigations, the data will be restricted from active processing until deletion becomes permissible.

As a 980kr member, you hold the following rights in relation to your personal data. You may exercise any of these rights by submitting a written request to [email protected] with the subject line "Data Rights Request — [Your Username]":

• Right of Access: You may request a copy of the personal data that 980kr holds about you, along with information about how it is being processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data that 980kr holds about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent. This right is subject to overriding legal retention obligations.
• Right to Restriction: You may request that 980kr restricts the processing of your data in certain circumstances, such as while a rectification request is under review.
• Right to Data Portability: You may request that 980kr provides your personal data in a structured, commonly used, machine-readable format that you can transfer to another service provider.
• Right to Object: You may object to processing carried out on the basis of legitimate interests or for direct marketing purposes. Objections to marketing will always be honoured without question.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

The 980kr platform is strictly for adults aged 21 years and over. We do not knowingly collect, process, or store personal data relating to individuals under the age of 21. Age verification is a mandatory step in the 980kr registration and KYC process precisely to prevent minors from accessing the platform.

Parents or guardians who believe that a minor has accessed the 980kr platform without authorisation are urged to contact us immediately at [email protected]. We take underage access reports with the utmost seriousness and will act swiftly to investigate and resolve all such reports.

The 980kr platform operates across international infrastructure to ensure platform availability, reliability, and performance for our members in Pakistan and across the region. As a result, your personal data may be processed and stored on servers located outside of Pakistan, including in jurisdictions that may have different data protection standards to those applicable in Pakistan.

Where personal data is transferred internationally, 980kr implements appropriate safeguards to ensure that your data receives an equivalent level of protection regardless of where it is processed. These safeguards include:

• Binding contractual data processing agreements with all international service providers that incorporate internationally recognised data protection clauses.
• Transfers to jurisdictions assessed as providing an adequate level of data protection by relevant international standards bodies.
• Technical encryption measures applied to data both in transit and at rest, regardless of the jurisdiction in which it is processed.

For specific information about the international transfer safeguards applicable to your data, you may contact [email protected].

980kr may send you promotional communications about new games, bonus offers, PSL cricket betting markets, seasonal promotions, and platform updates. All marketing communications from 980kr are subject to your explicit opt-in consent, obtained at the point of registration or subsequently through your account settings.

The types of marketing communications 980kr may send include:

• Email Newsletters: Updates on new game releases, platform features, VIP programme news, and seasonal bonus campaigns.
• Promotional Bonus Alerts: Notifications about deposit match bonuses, free spins, cashback offers, and PSL cricket betting promotions tailored to your activity on the platform.
• Platform Announcements: Important service updates, scheduled maintenance notices, and changes to terms or policies that affect your account.

Please note that even after opting out of marketing communications, 980kr will continue to send you essential transactional notifications — such as deposit confirmations, withdrawal processing updates, security alerts, and important policy change notices — as these are necessary for the performance of the contract between you and 980kr.

980kr reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or platform functionality. All changes will be published on this page with a revised "Last Updated" date shown prominently at the top of the policy.

Where changes to this Privacy Policy are material — meaning they significantly affect how we process your personal data or alter your rights — 980kr will provide advance notice via your registered email address at least 14 days before the changes take effect. For non-material updates (such as clarifications to existing language or corrections of typographical errors), the revised policy will take effect immediately upon publication.

We encourage all 980kr members to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. The most current version of this policy will always be accessible at https://980kr.net/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or 980kr's personal data processing practices, our dedicated support and data protection team is available to assist you at any time.

• Email: [email protected] — Please use the subject line "Privacy Request" or "Data Rights Request" for fastest routing to the correct team.
• Live Chat: Available 24 hours a day, 7 days a week, directly on the 980kr platform. Our live chat agents can handle general privacy queries and escalate formal data rights requests on your behalf.
• Response Time: All privacy-related email enquiries will receive an acknowledgement within 24 hours and a substantive response within 30 calendar days in accordance with your statutory rights.

We value every member of the 980kr community across Karachi, Lahore, Islamabad, Faisalabad, and beyond. Your trust is the foundation of everything we do — and protecting your privacy is how we earn and keep that trust every single day.